2 Bets Terms & Conditions — A Complete Guide for Members

2 Bets (hereinafter referred to as "we", "the platform", or "2bets.app") is a licensed online betting and gaming service provider. These Terms & Conditions ("Terms") constitute a legally binding agreement between 2 Bets and its users ("you", "member").

By registering on or using 2 Bets, you are deemed to have fully accepted these Terms & Conditions. If you do not agree with any of the terms, please refrain from using the platform.

These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy between the two versions, the Bengali version shall take precedence.

Eligibility for Registration

To open an account with 2 Bets, you must meet the following requirements:

• You must be at least 18 years of age.
• You must be a resident of Bangladesh or be accessing the service from Bangladesh.
• You are not a resident of any country or region where online betting is prohibited.
• You are of sound mind and are entering into this agreement of your own free will.

One Account Policy

Only one account is permitted per person, household, or family. Creating multiple accounts using the same IP address, device, or payment method is strictly prohibited.

KYC Verification Process

To keep your account secure, we verify your identity. The following documents may be required as part of the KYC (Know Your Customer) process:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement as proof of address.
• Proof of payment method ownership.

Large withdrawal requests will not be processed until KYC verification is complete. KYC is typically required within 30 days of registration or before your first large withdrawal.

Rules for Placing Bets

Markets must be open when placing a bet on 2 Bets. Bets may be placed on Live Betting markets after an event has started, though odds are subject to change. Confirmed bets cannot be cancelled.

Bet Limits

Bet Cancellation & Recalculation

2 Bets may void or recalculate bets in the following circumstances:

• If an event is cancelled or declared void.
• A technical error is identified in the odds calculation.
• When the outcome of an event is still uncertain.
• Evidence of match fixing or corruption.

Deposit Methods

2 Bets supports the following payment methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket (DBBL Mobile Banking)
• Bank Transfer (selected banks)

Withdrawal Policy

Withdrawal requests are typically processed within 1–3 business days. Funds must be withdrawn using the same payment method used for the original deposit.

Welcome Bonus

New members will receive a special welcome bonus on their first deposit. Specific wagering requirements must be met to claim this bonus. Bonus funds cannot be withdrawn directly — a set amount must be wagered first.

Wagering Requirements

• Bonus amounts generally require 10x to 30x wagering before withdrawal.
• Each promotion has its own wagering requirements, which are clearly stated on the promotions page.
• Bonuses must be used within a specified time limit. Once expired, the bonus will be forfeited.
• Multiple bonuses cannot be used at the same time.
• Bonuses are only valid for betting on the 2 Bets platform.

2 Bets believes betting should be a source of entertainment, not addiction. That's why Responsible Gaming is a core part of our values.

Member Protection Measures

• Deposit Limits: Set daily, weekly, and monthly deposit limits.
• Bet Limits: Set a maximum bet amount within a specified time period.
• Cooling-Off Period: Take a break ranging from 1 day up to 6 months.
• Self-Exclusion: Temporarily or permanently close your account.
• Reality Check: Receive periodic reminders about your betting time and spending.

If you feel that betting is having a negative impact on your daily life, please Responsible Gaming page visit or contact our support team.

When 2 Bets May Close an Account

2 Bets may temporarily suspend or permanently close your account for any of the following reasons:

• Violation of these Terms & Conditions.
• Registering with false information.
• If multiple accounts are operated.
• If fraudulent activity or suspicious betting patterns are detected.
• Failure to pass KYC verification.
• Accessing the platform from a restricted region.

Members can close their account themselves

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before doing so.

Your personal data is important to us. For full details on how we collect, use, and protect your information, please see our on the Privacy Policy page Available.

In short, we do not sell your data to third parties. Your information is used solely to improve our services, verify security, and meet legal obligations.

2 Bets is not liable for the following:

• Bets lost due to internet connection disruptions.
• Losses caused by device or software issues.
• Delays or errors caused by third-party payment methods.
• Service disruption due to natural disasters or unforeseen circumstances.

However, if you suffer a financial loss due to a technical error on our end, 2 Bets is committed to making it right. Such claims must be submitted within 7 business days.

2 Bets reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified via email or an on-platform notification.

Continued use of the platform after any changes will be considered your acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.